Corporate Coaching Services

  • The conflict dynamics profile is an assessment tool designed by the Leadership Development Institute to prevent harmful conflict in the workplace. It provides leaders and employees with a greater awareness of how they respond when faced with conflict, so they can improve on those behaviors causing the most problems.

    The CDP focuses on behaviors and emphasizes an action oriented approach. This focus lessens the problems associated with harmful or unproductive forms of conflict and results in more effective conflict management skills.

    There are two versions of the CDP; the CDP–360 and CDP – Individual (CDP – I). The CDP-I is a self-report (it only looks at how you view yourself), whereas the CDP-360 is a full spectrum tool, which gives not only your self view, but also delineates feedback from bosses, peers and direct reports.

    The CDP-360 produces a complete “conflict profile” by providing feedback on:

    • What provokes an individual

    • How an individual perceives the way he or she typically response to conflict

    • How others view the individual responding to conflict

    • How the individual response before, during, and after a conflict

    • Which behaviors harm one’s position in a particular organization

    The CDP can be used in leadership development, career development/individual coaching, conflict resolution, team building, organizational development, change management, succession, planning, needs, analysis, and relationship counseling.

    For more information visit: www.conflictdynamics.org

  • Even healthy businesses and corporations experience significant conflict. Because many business schools don’t teach courses on conflict resolution, many otherwise competent leaders are ill-equipped to handle conflict well.

    More than a mere program or course, the Working Together Workshop is time-tested and a proven communication skills system. It provides businesses and organizations with a common language and innovative processes for discussing critical issues and resolving complex problems.

    Using an integrated system of maps, skills, and tools, Working Together teaches six talking and five listening skills that enable individuals and teams to:

    • Build strong relationships in a safe, trusting environment (team building)

    • Assess the effectiveness of the team’s communication/conflict resolution style

    • Identify and change harmful communication patterns

    • Make more informed, more profitable, and wiser decisions

    • Expand self and other awareness on difficult issues

    • Discover critical information by listening proactively and “beneath the surface”

    • Understand another’s point of view, even if they are an unskilled communicator

    • Increase clarity in complicated and critical situations

    • Have more productive conversations around complex and critical issues

    • Prepare for important, critical and difficult conversations

    • Manage unpleasant emotions, like anger and fear constructively

    • Resolve interpersonal differences and conflict productively

    • Organize and make sense out of chaos

    • Handle difficult performance reviews, constructively

  • It’s no secret that executives set the tone for an organization from the top down.

    On the positive side, when it comes to communication, conflict resolution and collaboration, the demeanor and skill set a leader exhibits can be a model for respectful, adept, and creative exchanges over difficult and complex issues.

    But, when it goes wrong through passive avoidance, or destructive, demeaning, and retaliatory displays of anger, entire organizations can be crippled.

    My 35 years of experience as a clinical and consulting psychologist help me work productively one on one with leaders whose interpersonal skills need to be enhanced.

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